rab Ärztlicher Bereitschaftsdienst
Berlin
Medical House Call
Berlin
Medical guide · Berlin

Chronic Disease Berlin

Chronic conditions such as diabetes, hypertension, COPD, heart failure and rheumatological disease require continuity. When an acute flare-up makes practice visits impossible, RAB steps in: specialist house calls to stabilise, renew prescriptions and prevent avoidable hospital admissions. Call +49 30 550 77 870 daily from 6 am to midnight, with continuity through the Reiche private practice for longitudinal care. Berlin standard, Berlin availability, Berlin experience – for more than fifteen years.

Reading · 8 min Updated · 2026-05-23

Emergency warning signs in the chronically ill

  • Sudden shortness of breath, blue lips or oxygen saturation below 90 percent
  • Persistent chest pain, especially with radiation or vegetative symptoms
  • Unconsciousness, seizure, acute confusion
  • Severe hypoglycaemia in diabetes with altered consciousness
  • Sudden unilateral weakness, speech disturbance or visual loss
  • Acute severe abdominal pain with collapse tendency
  • Major bleeding – visible in stool, urine or vomit
  • Acute severe dyspnoea in COPD or heart failure despite rescue medication

In doubt, dial 112 — for life-threatening symptoms the public emergency service is the first address.

Which chronic conditions we cover at home

During acute flares or decompensation we treat the common chronic diseases. Arterial hypertension with blood pressure peaks, type 1 and type 2 diabetes with hyper- or hypoglycaemic derailment, COPD with exacerbation, asthma with attack short of life-threatening dyspnoea, stable coronary artery disease, heart failure with decompensation at NYHA II–III, chronic kidney disease, atrial fibrillation, Parkinson's disease and rheumatological flares.

We also cover symptoms in internal-medicine oncology under outpatient chemotherapy: nausea, fever below the threshold of febrile neutropenia, pain crises, manageable infections. For life-threatening courses we arrange hospital admission.

Patients with chronic psychiatric conditions such as severe depression, anxiety or developing dementia receive somatic care and we facilitate referral to a Berlin psychiatric specialist.

Care strategy between practice, hospital and home

Outpatient management of chronic disease in Berlin depends on the interplay between family doctor, specialist practice and where relevant a hospital outpatient clinic. RAB is the fourth element: the bridge when a patient needs acute care between appointments and travelling to the practice is unreasonable.

Our specialists – general practitioners and internists among them – act not in competition but complementary to the regular family doctor. We document every visit, write a structured report and send it directly to the family doctor or specialist on request.

This integrated view reduces hospitalisations. Studies from the German system show that structured outpatient acute care for the chronically ill can reduce hospital stays by twenty to thirty percent. RAB patients benefit from this in daily life.

Examples: typical house calls for chronic disease

Diabetes example: A seventy-eight-year-old patient in Steglitz-Zehlendorf on metformin and sitagliptin develops blood sugars up to 280 mg/dl after a viral infection. We assess clinically for diabetic ketoacidosis, check vitals, temporarily adapt therapy and schedule close telephone follow-up. Outcome: no hospital, but structured home adjustment.

COPD example: A sixty-five-year-old patient in Pankow at GOLD stage II shows increasing dyspnoea and cough. Pulse oximetry reads 91 percent. We treat outpatient with short-acting bronchodilators, a steroid burst and antibiotic where indicated. Follow-up after forty-eight hours. With saturation below 88 percent or deterioration we organise hospital admission.

Heart failure example: An eighty-two-year-old patient in Charlottenburg-Wilmersdorf develops increasing leg oedema and exertional dyspnoea. Clinical examination, ECG, pulse oximetry. We adjust diuretics, add telephone monitoring and arrange an early echocardiography at the Reiche private practice.

Repeat prescriptions, medication review, polypharmacy

Patients with chronic disease often take five or more medications in parallel. Polypharmacy carries risks: interactions, opposing indications, paradoxical effects. During the house call we take time to review every current medication – including over-the-counter preparations and supplements.

We renew private prescriptions for regular medication when the indication is documented and no adjustment is needed. Adjustments are discussed with the patient and recorded for the family doctor.

When inappropriate medication is suspected – anticholinergic load in geriatric patients, missing anticoagulation in atrial fibrillation, problematic combinations – we contact the family doctor directly after patient consent. This is collegial care, not competition.

Continuity with the Reiche private practice

The Reiche private practice, led by Susanne Reiche, complements the house call structure through outpatient consultations, diagnostics and follow-up. Patients who need continuity after an acute house call can secure an appointment there – significantly shorter than the general Berlin practice waiting times.

This integration is particularly valuable for chronic patients: lung function follow-up after COPD exacerbation, HbA1c and structure review after diabetes decompensation, echocardiography and laboratory after heart failure decompensation.

On request we coordinate handover to sub-specialists such as cardiologists, pulmonologists, diabetologists or nephrologists within the Berlin private network. Call +49 30 550 77 870 – dispatch arranges both acute visits and outpatient follow-ups.

Q&A

Frequent questions

Can you issue my repeat prescription during the house call?

Yes, provided medication is clearly documented and no adjustment is required. Please have a list of current medication, the latest physician's letter and laboratory values ready. Private prescriptions are redeemable at any Berlin pharmacy and billed under GOÄ. Important: we do not renew narcotic prescriptions without clear history nor methylphenidate without specialist link. This restriction is both legal and clinical.

Do you also visit care facilities?

Yes. We care for private patients in senior and care facilities across Berlin, from Pankow to Charlottenburg to Steglitz-Zehlendorf. The facility arranges the initial discussion; bookings can be made by relatives or legal representatives on +49 30 550 77 870. We coordinate with care staff for history, examination and adjustment of medication or care plans. Documentation is provided in writing to the facility.

How often should a chronic patient use a house call?

Ideally only when regular practice care is not accessible or an acute flare makes travel impossible. The house call is not a substitute for continuous family-doctor care but a bridge. When visits accumulate we look for structural solutions together with patient and family doctor – telemedicine, mobile nursing, relocation closer to a practice, or closer integration with the Reiche private practice. Acutely we are available daily from 6 am to midnight.

How does RAB differ from a classic family-doctor house call?

The decisive difference is availability. Family doctors usually offer house calls only within practice hours and for their registered patients. RAB is available daily from 6 am to midnight, including weekends and holidays, and treats patients regardless of an existing family-doctor relationship. Added to that is the specialist guarantee, mobile diagnostics with rapid tests and the option to arrange hospital admission directly within Berlin clinics. Call +49 30 550 77 870.

Prefer to ask directly?

Phone, WhatsApp or online booking — you reach a person, not a menu.