rab Ärztlicher Bereitschaftsdienst
Berlin
Medical House Call
Berlin
District · Berlin

Private doctor house call Marzahn-Hellersdorf

Marzahn-Hellersdorf lies in north-eastern Berlin and is shaped by two very different worlds: the large residential estates of Marzahn, Hellersdorf and the adjoining neighbourhoods of Hohenschoenhausen with high population density, and the quiet single-family-home quarters in Biesdorf, Kaulsdorf and Mahlsdorf. The RAB Medical On-Call Service supports private patients here daily from 6 a.m. to midnight with specialist house calls — particularly for elderly chronically ill patients, the house call service is an important supplement in the district. Phone and WhatsApp at +49 30 550 77 870 are staffed continuously.

  • 60–90 mintypical arrival
  • 6 a.m. – 12 a.m.daily, 365 days
  • Specialistno residents
  • GOÄinternational insurers accepted
District

Marzahn-Hellersdorf — large estates, calm row-house neighbourhoods and gardens

The district has around 270,000 residents and is shaped by two very different urban structures: Marzahn and Hellersdorf with their large 1970s and 1980s residential estates, and Biesdorf, Kaulsdorf and Mahlsdorf with owner-occupied housing estates, garden-city structures and quiet residential streets. The 'Gardens of the World' in Marzahn are one of the best-known recreational areas in the east of the city.

Two focal points emerge for private medical house calls. In the large residential estates we mainly look after elderly chronically ill patients with limited mobility for whom a trip to a clinic would be a real burden. In Biesdorf, Kaulsdorf and Mahlsdorf we treat families in single-family homes and elderly patients in owner-occupied houses with gardens.

From a medical perspective we treat acute respiratory infections, gastrointestinal complaints, urinary tract infections, back pain, migraine, acute deterioration of chronic conditions such as hypertension, heart failure, COPD and diabetes, plus post-operative follow-up after procedures at Berlin hospitals. Paediatric acute illnesses also regularly prompt house calls.

Overall the district is less internationally oriented than Mitte or Charlottenburg, but in recent years it has seen a growing share of families from Eastern Europe. English- or Polish-language consultations are arranged specifically on request.

On-site

Arrival and logistics in Marzahn-Hellersdorf

Logistically we reach Marzahn-Hellersdorf via Allee der Kosmonauten, Maerkische Allee, Landsberger Allee and Hellersdorfer Strasse. During the day, traffic around the main arterial roads can extend the journey; in the evening it flows much better.

The large residential estates can usually be addressed clearly — house number, entrance, floor, doorbell name. Please share these details when booking so that our team arrives at the bedside without searching. In Biesdorf, Kaulsdorf and Mahlsdorf single-family homes with clearly recognisable entrances dominate.

Phone and WhatsApp at +49 30 550 77 870 are staffed daily from 6 a.m. to midnight. For elderly chronically ill patients we recommend calling as early as possible so that the appointment can be planned well.

Availability

Availability and arrival times in Marzahn-Hellersdorf

The RAB Medical On-Call Service operates daily from 6 a.m. to midnight — 365 days a year. In Marzahn-Hellersdorf we calculate arrival times of 70 to 100 minutes; in outer quarters such as Mahlsdorf-Sued possibly somewhat longer.

Our specialist guarantee applies: a board-certified physician will attend, never residents or trainees. For elderly chronically ill patients in Marzahn or Hellersdorf in particular, we deliberately allow ample time for a calm history-taking and examination.

Bookings can be made by phone at +49 30 550 77 870, via WhatsApp at the same number or through the online form on akuttherapie-online.de. For life-threatening emergencies please call the European emergency number 112.

Use-cases

Typical reasons for a house call in Marzahn-Hellersdorf

Elderly chronically ill patients in the residential estates: For acute deterioration of hypertension, heart failure, COPD or diabetes, the house call is often the only sensible form of care. Where needed we coordinate with the family practice and care staff.

Families in Biesdorf, Kaulsdorf and Mahlsdorf: Parents need a specialist assessment at the weekend for feverish respiratory infections, otitis media or gastrointestinal complaints in their children — we examine calmly at home and advise on course and therapy.

Post-operative follow-up: After planned procedures in a Berlin hospital we take over follow-up reviews, wound assessment and adjustment of medication on request — easily planned by phone at +49 30 550 77 870 or via WhatsApp.

Working adults: Acute infections, urinary tract infections or back pain with a full work calendar — we relieve you with a house call that combines treatment, sick note and GOÄ invoice in a single appointment.

Postal codes

Postal codes in Marzahn-Hellersdorf

  • 12619
  • 12621
  • 12623
  • 12679
  • 12681
  • 12683
  • 12685
  • 12687
  • 12689
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Book a specialist directly to Marzahn-Hellersdorf

Phone, WhatsApp or form — all three reach our team within minutes.

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A specialist physician contacts you within 5–15 minutes.

German format, e.g. +49 30 …
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Q&A

Frequent questions from Marzahn-Hellersdorf

Can you also treat patients in the large residential estates of Marzahn?

Yes. We regularly look after private patients in the large residential estates — both privately insured patients and self-payers. Please share house number, entrance, floor and doorbell name when booking at +49 30 550 77 870 or via WhatsApp; this speeds up our arrival. We treat on site, document carefully and bill in line with the GOÄ schedule.

Which postal codes in Marzahn-Hellersdorf do you cover?

We cover the entire district, especially 12619, 12621, 12623 (Hellersdorf, Mahlsdorf-Sued), 12679, 12681, 12683 (central Marzahn and Marzahn-Nord), 12685, 12687, 12689 (central Marzahn, Marzahn-Sued, adjoining neighbourhoods). Biesdorf and Kaulsdorf are also part of our regular service area.

How does billing work for a self-paying house call?

We bill exclusively according to the German Medical Fee Schedule (GOÄ). The exact amount depends on the examination, time of day, weekday and travel surcharge. Self-payers receive a detailed invoice listing each item separately; we are happy to discuss the financial framework in advance by phone at +49 30 550 77 870. A flat-rate quote in advance is not permissible under medical regulations.

Can you treat Russian- or Polish-speaking patients?

In many cases yes. Several physicians on our team speak Russian or Polish — please let us know your preferred language when booking at +49 30 550 77 870 or via WhatsApp. We assign the appointment accordingly. Family members serving as interpreters are also an option if medically sufficient.

What happens if the examination shows that hospital admission is needed?

If the examination indicates a more severe condition — for example severe pneumonia, cardiac decompensation or an acute abdomen — we arrange immediate hospital admission. In life-threatening situations we alert the ambulance service (112); in urgent but stable cases we organise a planned admission to a suitable Berlin hospital. We typically remain on site until the ambulance arrives and provide a structured handover.

Neighbouring districts

House calls in adjacent districts

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