rab Ärztlicher Bereitschaftsdienst
Berlin
Medical House Call
Berlin
Medical guide · Berlin

Infection House Call Berlin

Acute infections are the most common reason for a doctor's house call in Berlin – from purulent tonsillitis and acute bronchitis to urinary tract infections with flank pain. RAB's specialist house call solves the gap between an overcrowded emergency department and an unreachable family practice. We come daily from 6 am to midnight, available on +49 30 550 77 870, with mobile diagnostics, rapid testing and private prescription – discreet, fast and specialist-led.

Reading · 7 min Updated · 2026-05-23

Sepsis and emergency warning signs

  • Confusion, disorientation or increasing drowsiness
  • Respiratory rate above 22/min at rest, oxygen saturation below 92 percent
  • Systolic blood pressure below 100 mmHg or tendency to collapse
  • Chills with heart rate above 120/min and pale, grey or mottled skin
  • Sudden severe headache with neck stiffness or photophobia
  • Skin rash with petechiae that do not blanch under pressure
  • Persistent high fever in immunocompromised patients or during chemotherapy
  • Breathing difficulty, chest pain or new confusion in seniors

In doubt, dial 112 — for life-threatening symptoms the public emergency service is the first address.

Which infections we treat at home

The spectrum of acute infections suitable for outpatient care ranges from respiratory tract to ENT, urinary tract and skin. Specifically we treat acute bronchitis, community-acquired pneumonia without shock signs, sinusitis, pharyngitis, tonsillitis (including streptococcal A after rapid testing), otitis media and externa, conjunctivitis, skin infections such as erysipelas or wound infections, and uncomplicated urinary tract infections.

For viral respiratory infections – influenza, RSV, SARS-CoV-2, rhinovirus, adenovirus – rapid testing usually clarifies the agent within twenty minutes. This guides therapy as well as recommendations on isolation and length of sick leave.

Importantly, we treat only infections that can be controlled outpatient. With signs of sepsis, meningitis, severe pneumonia with hypoxia or other dangerous courses, we organise hospital admission to suitable Berlin hospitals such as Charité, Vivantes or DRK Westend.

On-site rapid tests: diagnostics in minutes

RAB dispatch equips every house-call bag with rapid tests for influenza A/B, RSV, SARS-CoV-2 and group A streptococcus. These antigen-based tests are read within fifteen to twenty minutes and have good sensitivity in symptomatic patients during the early days.

Where bacterial infection is suspected, a CRP rapid test delivers a result in minutes. Values below 20 mg/l often argue against, values above 50 mg/l more often for a bacterial cause – always to be interpreted clinically. Urine dipstick and microscopy support diagnostics of urinary tract infections.

When extended laboratory diagnostics are needed, we collect samples on site and pass them to a Berlin private laboratory such as LADR, Limbach or Synlab. Results are usually available within twelve to twenty-four hours and are sent by email to you and, on request, to your family doctor.

Antibiotic: when yes, when no, when something else

Antibiotics are not antipyretics. They work against bacteria, not viruses. Over eighty percent of acute respiratory infections in Berlin are viral – in that majority an antibiotic is useless and contributes to personal and societal resistance.

Indications for an antibiotic include streptococcal A tonsillitis with positive rapid test, community-acquired bacterial pneumonia, urinary tract infection with fever or flank pain (pyelonephritis), erysipelas and severe otitis or sinusitis in risk patients. Drug selection follows current Berlin resistance data and individual allergies.

Where possible we treat with the narrowest effective spectrum. In viral courses symptomatic treatment remains the gold standard – fluids, analgesia, where useful cough suppressants or mucolytics. This differentiation is core medical skill and not negotiable.

When a house call is not enough

With clinical signs of sepsis – confusion, high respiratory rate, low blood pressure, chills with high pulse, skin mottling – the patient belongs in hospital, not in bed. We organise this via 112 and accompany registration in the emergency department.

Severe pneumonia with oxygen saturation below 92 percent, pulmonary embolism, acute endocarditis, meningitis and other life-threatening infections require inpatient care. Here too medical triage is decisive: better refer early than react too late.

In immunosuppressed patients – chemotherapy, biological therapy, transplantation, HIV with low CD4 counts – we lower the threshold for hospital admission significantly. Even seemingly harmless symptoms can escalate quickly.

Practical care: prescription, follow-up, continuity

After diagnosis and treatment decision you receive a private prescription, redeemable at any Berlin pharmacy. We can arrange messenger delivery from the nearest pharmacy; in Mitte, Charlottenburg and Prenzlauer Berg many pharmacies deliver within sixty minutes.

You receive a written summary of the visit with diagnosis, therapy recommendation and behavioural advice, in German or English on request. This can be forwarded to a family doctor or international insurer.

Follow-up visits are available at the Reiche private practice. Phone follow-up on +49 30 550 77 870 within the first twenty-four hours is free; a repeat house call incurs separate GOÄ billing. We believe in integrated care, not isolated single contacts.

Q&A

Frequent questions

Which rapid tests do you carry on the house call?

We routinely carry tests for influenza A and B, RSV, SARS-CoV-2 and group A streptococcus. With bacterial suspicion we add a CRP rapid test. For urinary tract infections we run a urine dipstick and, when needed, microscopy. We can also draw blood for broader laboratory diagnostics processed within twelve to twenty-four hours by a Berlin private laboratory such as LADR, Limbach or Synlab. All tests are billed under GOÄ and documented in the written visit summary.

I do not want an antibiotic. Will you prescribe one anyway?

We prescribe only what is medically indicated. When no indication exists – which applies to the majority of viral respiratory infections – there is no antibiotic. Conversely, when one is indicated we discuss the arguments and respect your decision. We cannot force prescribing but explain transparently benefit, risk and consequences of declining. Shared decision-making is modern medicine.

Can private insurance fully reimburse the house call?

Usually yes. We bill under GOÄ via PVS. Private insurers and civil-servant schemes reimburse house calls at one hundred percent provided medical necessity is documented – meaning attending a practice was unreasonable due to the patient's state. We routinely include this rationale on the invoice. For international insurers we can clarify in advance what invoice format they require. Reimbursement by statutory insurance does not apply.

Are house calls available in Wedding or Spandau?

Yes. Wedding is part of the district of Mitte and is reached in sixty to eighty minutes. Spandau is further out in terms of traffic; we estimate eighty to one hundred and ten minutes depending on time of day. Dispatch gives a realistic arrival window on the phone. We serve all twelve Berlin districts – including Reinickendorf, Marzahn-Hellersdorf, Treptow-Köpenick and Lichtenberg. Call +49 30 550 77 870 daily from 6 am to midnight.

Prefer to ask directly?

Phone, WhatsApp or online booking — you reach a person, not a menu.